Ordering Information

Accepted Payment Methods

At Namitta, we accept a range of payment methods to facilitate your purchase. These include major credit cards such as Visa, MasterCard, American Express, and Discover, as well as payments via PayPal for added convenience.

Order Modifications

Once an order has been placed, we are unable to make changes to the items ordered, shipping address, or payment method. We encourage you to review your order details carefully before submission to ensure accuracy.

Shipping Information

Estimated Delivery Time

Depending on your location and the shipping method selected at checkout, shipping times typically range from 3-4 business days from the date of shipment. Please note that delivery times can vary due to factors such as weather conditions, customs processing, and other unforeseen circumstances.

Tracking Your Order

You will receive a confirmation email with a tracking number once your order has been shipped. This number can be used to track your order on the carrier’s website. For any shipping concerns, please contact our customer service at [email protected].

Shipping Costs

Namitta is pleased to offer Free Shipping on all orders within the USA, regardless of the number of items purchased. This flat rate covers packing, handling, and delivery to your doorstep.

Return & Refund Information

Return Policy

You may return any product within 28 days of purchase, provided it is in its original condition and packaging, with all accessories included. For a return authorization, please contact our customer service.

Initiating a Return

To initiate a return, contact our customer service team at [email protected] for a return authorization. Items must be returned in their original condition and packaging. We recommend using a trackable shipping service for your return.

Refund Process

Upon receipt and inspection of the returned item, if it meets our conditions, we will process your refund to the original payment method. Refunds typically take 5-7 business days to appear on your account. For any refund inquiries, contact our customer service.

Cancellation Policy

Order Cancellation

You may cancel your order if it has not yet been shipped. Contact our customer service team promptly at [email protected] to request a cancellation.

Cancellation Fees

There are no fees for canceling an order. However, if the order has already been shipped, it will be subject to our return and refund policy.

Payment Security

Secure Transactions

Your security is a top priority at Namitta. We employ industry-standard encryption technologies to protect your credit card information during transactions. Rest assured, your data is secure with us.

Privacy of Information

We do not store your credit card information on our servers, ensuring your privacy and protection against potential data breaches.

For any additional questions or assistance, feel free to reach out to us at [email protected].